Refund policy

Because every item is custom made-to-order just for you, we're unable to accept returns or exchanges for reasons like ordering the wrong size or a change of mind. Please check the size chart on each product page carefully before ordering.

We will gladly offer a replacement or full refund if:

• Your item arrives damaged or defective
• You received the wrong item
• Your order doesn't arrive within a reasonable time and tracking shows a problem

To request a replacement or refund, email us at tzviweiss6@gmail.com within 30 days of delivery with your order number and a photo of the issue (if applicable). We'll respond within 1-2 business days.

 

Refunds are issued to your original payment method once approved.